Effective Date: 2024.08.25

Welcome to QData.cloud. These Terms of Service (“Terms”) govern your access to and use of the services provided by QData.cloud (“Company”, “we”, “us”, or “our”), including but not limited to programming services, network and application services, cybersecurity solutions, hosting, and management of dedicated and VPS servers (“Services”). By using our Services, you agree to be bound by these Terms.

1. Services Provided

QData.cloud offers a wide range of digital services, including:

• Programming Services:
  Custom software development, application development, and other programming services tailored to client needs.
• Network and Application Services:
  Design, implementation, and management of network infrastructure and applications.
• Cybersecurity Solutions:
  Comprehensive cybersecurity services, including threat detection, vulnerability assessments, and incident response.
• Hosting Services:
  Web hosting, cloud hosting, and managed hosting solutions.
• Dedicated and VPS Server Management:
  Provision and management of dedicated servers and Virtual Private Servers (VPS), including setup, monitoring, and ongoing technical support.

2. Acceptance of Terms

By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, you should not use our Services.

3. Client Responsibilities

• Accurate Information:
  You agree to provide accurate and up-to-date information when using our Services and to promptly update such information if it changes.
• Compliance:
  You agree to comply with all applicable laws, regulations, and industry standards when using our Services.
• Security:
  You are responsible for maintaining the confidentiality and security of your account credentials and for any activities that occur under your account.

4. Service Availability and Uptime

• Uptime Commitment:
  We strive to provide reliable Services with an uptime of 99.9%. However, we do not guarantee uninterrupted Service and are not liable for any downtime.
• Maintenance:
  Scheduled maintenance may be required to ensure the optimal performance of our Services. We will make reasonable efforts to inform you of any scheduled downtime.

5. Payment Terms

• Billing:
  Services are billed on a monthly or yearly basis, depending on the plan you select. Payment is due at the beginning of each billing cycle.
• Late Payments:
  Late payments may result in suspension or termination of your Services. You are responsible for keeping your payment information current.
• Refunds:
  Refunds are not provided for partially used billing periods or for unused Services unless otherwise agreed in writing.

6. Termination and Cancellation

• Termination by QData.cloud:
  We reserve the right to suspend or terminate your access to the Services at any time, without notice, for any violation of these Terms or any applicable law.
• Cancellation by Client:
  You may cancel your Services at any time through your account management interface. Cancellation will take effect at the end of the current billing cycle.
• Data Retrieval:
  Upon termination or cancellation, it is your responsibility to retrieve any data stored on our servers. We may delete your data after termination or cancellation.

7. Acceptable Use Policy

• Prohibited Activities:
  You agree not to use the Services for any illegal or unauthorized purpose, including but not limited to the distribution of malware, spamming, or hosting illegal content.
• Resource Usage:
  Excessive use of resources that impacts the performance of our Services for other clients may result in limitations or suspension of your account.

8. Intellectual Property

• Ownership:
  All intellectual property rights in the Services and related content, including software, documentation, and design, remain the property of QData.cloud and its licensors.
• License:
  We grant you a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms.

9. Limitation of Liability

• No Warranties:
  The Services are provided “as is” and “as available” without any warranties, express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Liability Cap:
  Our total liability to you for any claims arising from or related to the Services is limited to the amount you paid for the Services in the three months preceding the claim.

10. Indemnification

You agree to indemnify and hold QData.cloud harmless from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the Services, violation of these Terms, or infringement of any third-party rights.

11. Changes to Terms

We may modify these Terms at any time. Any changes will be effective upon posting the updated Terms on our website. Your continued use of the Services after changes are posted constitutes your acceptance of the new Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which the agent with whom the agreement was signed is located. Any disputes arising from or relating to these Terms will be resolved in the courts of that jurisdiction.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Email: sup[email protected][email protected]

By using the Services provided by QData.cloud, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.